At MYLO, Inc., ( "the Company", "We", "Us" or "Our") we believe in keeping an open, transparent and respectful channel of communication with all of our customers ("You" or "Your"). We intend to limit our use of Your contact information for the expressed purpose of improving Your experience as Our customer.

1. Consent and Communication Preference. When You provide us with Your contact information, including email, phone number, mailing address, or any other channel or means of communication, We will request Your express consent to be contacted. We will also request Your consent for such communications whenever required by regulations.
2. Use of Information. We will use Your information only for the purposes you've agreed and permitted us to use Your information as expressed in the Privacy Policy. This may include offering tailored experiences, sending updates about Our products or services, or providing customer support.
3. Privacy. We respect Your privacy and are committed to protecting Your data. We will retain Your Personal Data only to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies or to meet the obligations and purposes set forth in the Privacy Policy.
4. Frequency of Communication. We are mindful of the frequency of Our communication and will never intend to overwhelm You with excessive messages.
5. Unsubscribe. All our communications will include an option for you to alter your preferences or to unsubscribe. However, electing to unsubscribe from any or all of our communications may impact the quality, timeliness, or your receipt of our services.

By participating in MYLO's services, or throughout your use of the Company's web or mobile platforms, you agree that MYLO and its subsidiaries and affiliates, and their respective employees, contractors, and agents may contact you at any of the phone numbers or e-mail addresses that you provide, including, but not limited to, by email, text messages, calls, and push notifications. Such communications may also include messages generated by an automatic telephone dialing system. Standard message and data rates may apply. You may opt-out of receiving communications by emailing a request to opt-out to [email protected]. However, opting out of all communications may impact your receipt of the Services.

Text Messaging Terms and Conditions

Read these Terms and Conditions (this "Agreement") for important information about our text alert services ("MYLO text alerts"). THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

MYLO, Inc. or one or more of its affiliates (MYLO) offers access to appointment or service information via recurring SMS (Short Message Service) and MMS (Multimedia Message Service) text alerts. Enrollment in text alerts requires that You provide Your mobile phone number with an area code within the 50 United States or the District of Columbia. By enrolling to receive MYLO text alerts, you agree to these terms and conditions, which become effective upon Our receipt of Your authorization and agreement to enroll in MYLO text alerts. You may be asked to verify your mobile phone number before the service will start. This requires responding to a text alert sent to your mobile phone confirming your enrollment in this Service.

You acknowledge that text alerts will be sent to the mobile phone number you provide to MYLO. Such alerts may include limited personal information about your appointment and/or Our services, and whoever has access to the mobile phone or carrier account will also be able to see this information. Once you enroll, the frequency of text alerts we send to you will vary. You will typically receive text alerts when we have information for you about your appointment or requested services. MYLO does not impose a separate charge for text alerts; however, your mobile carrier's message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges. The following carriers are supported: AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial and nTelos.

You may opt out of MYLO text alerts at any time. To stop receiving text alerts, text STOP directly to the number or thread in which you received a text. After you submit a request to unsubscribe, you will receive one final text alert from MYLO confirming that you will no longer receive text alerts. No additional text alerts will be sent unless you re-activate your enrollment. For questions about text alerts, text the word Help to the number that sent you a text or contact MYLO at +1(612)200-2648.

The MYLO text alert programs are offered on an "as is" basis and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. MYLO may change or discontinue any of its text alert programs without notice or liability to you. MYLO and its related companies and each of their respective officers, directors and employees are not responsible and shall not be liable for any losses or injuries of any kind resulting, directly or indirectly, from any MYLO text alert program or from technical failures or delays of any kind. MYLO reserves the right to cease delivery of text alerts to any person at any time at its sole discretion.

View our Privacy Policy.

Dispute Resolution: EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU, ON THE ONE HAND, AND MYLO OR ITS SUPPLIERS OR VENDORS, ON THE OTHER HAND, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT MYLO AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as amended by this Agreement. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. The arbitrator's decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.

With the exception of any of the language above in this Dispute Resolution provision relating to the waiver of class and representative actions, if a court decides that any part of this Dispute Resolution provision is invalid or unenforceable, the other parts of this Dispute Resolution provision shall still apply. If a court decides that any aspect of the language above in this Dispute Resolution provision relating to the waiver of class and representative actions is invalid or unenforceable, then the entirety of this Dispute Resolution provision shall be null and void. The remainder of the Agreement will continue to apply and be unaffected by this severability provision.

Contact Us

If you have any questions about these Terms, please email us at [email protected] or send a letter to:

MYLO, Inc.

30 S 9th St

Minneapolis, MN 55402